FAQs

Frequently asked questions from our customers

How to add technicians for your test request?
To add Technicians to the associated Test Request, the user needs to navigate to the Test Facility module and select the facility name. The user needs to cl...
Wed, 22 Mar, 2023 at 5:36 AM
How to delete a saved Calendar filter
The user will be able to delete a Calendar filter, by navigating to the Calendar filter option. Once the user creates a filter, it gets saved in the "e...
Thu, 8 Sep, 2022 at 6:31 AM
What actions can a watcher perform if added to a test request?
If any user is added as watcher to the test, he/she will get updates related to the test. Any user added as watcher is not responsible for performing any ac...
Thu, 21 Apr, 2022 at 3:27 PM
I am not able to save the description entered in the Requested info tab
For adding the description in the Requested info tab, user must have at least create or higher permission to the Test Request, Requested info tab. You can c...
Thu, 21 Apr, 2022 at 3:27 PM
What is the function of the permission groups?
Permission groups is where different permissions can be mapped to each module. In TITAN, each user role is mapped with a permission group. Below mentioned a...
Mon, 25 Apr, 2022 at 8:27 AM
Why am I not able to view a button to create a test facility ?
1. Test facility can be created from Admin Portal only. If you need to create test facility please contact your Super Admin or TITAN support team.  2. T...
Thu, 21 Apr, 2022 at 3:34 PM
What actions can a secondary in charge perform when added to a test request?
User added as Secondary In-charge to a test will be responsible in case the Primary In charge of the test is not available (i.e OOO or sick). Secondary In c...
Thu, 21 Apr, 2022 at 3:35 PM
What notifications are received by the watcher if added to a test request ?
The following are the some of the test status for which the user will be notified if they are added as 'Watcher' to the test. Test Request Assigne...
Thu, 21 Apr, 2022 at 3:35 PM
What happens when I check the checkbox in Action column for a test component?
When the ‘Action’ checkbox is selected for a test component in the vehicle template then that particular test component is now mapped to the vehicle specifi...
Fri, 29 Apr, 2022 at 12:14 PM
How can I create a summary report for my test ?
In the Test details page of the desired test the user needs to click on the Reports tab. Upon doing so, the user needs to upload a report template and then...
Tue, 26 Apr, 2022 at 9:16 AM