SUPPORT

Any saved filter can be updated by adding or removing items. The filters can be updated as seen in the below steps.  1. Click on the Existing Filters drop...

Yes, it is possible to delete dates from a scheduled test. This can be done in two ways i.e., from Calendar Module and Test Request details: Option 1: To d...

If a particular approver is not visible in the approver dropdown list, the user can follow the below steps to add a new approver. 1. The user can add appro...

Yes, the user can create a Test even if Titan is displaying the facility busy validation message. Once the test request is created, the facility scheduler c...

In TITAN, we have resources such as Technicians, Equipment's, Vehicle & Test Components.  Resources can be added in two ways:          From...

To delete a Test, the user must have the highest permission which is the "Delete" permission to the Test Request tab. You can check your permissio...

The user can add days to an unscheduled test request from the Calendar module & Test Request details page. Option 1: To Add days from Calendar Modul...

When a new Test Request is created the PIC assigned to that particular Test Request will be notified.  The PIC is the person In-charge who creates the Test ...

Yes, the user can change the default view of the calendar by creating their own customized filter and then choosing that filter as default filter.  You can...

A test can be cancelled by going into the test request grid and clicking on the cancel button in the actions column of the associated test.  NOTE: If a ...