FAQs

Frequently asked questions from our customers

How to show Edit icon in Calendar
User can view 'Edit' icon on Calendar – Legend, edit icon will be displayed if user edits the test request days creating the test request or submitt...
Wed, 22 Mar, 2023 at 6:40 AM
How to set default Facility Operating Hours
The default operating hours for the test facility is configured in the Portal Settings. If the user has not set the Test Facility operating hours, then the ...
Wed, 22 Mar, 2023 at 6:40 AM
How can we set default functionalities for your portal.
In the Portal Setting tile user can configure the Portal settings by selecting the options to enable or disable fields,  tabs, display time etc. on the por...
Wed, 22 Mar, 2023 at 6:41 AM
Can the users view the number of Tests Completed for a particular Project.
Yes, the users can view the number of Test Completed for an individual Project or multiple projects in the form of a graph.  To generate the graph, navi...
Wed, 22 Mar, 2023 at 6:41 AM
How can I configure Test Units from Portal Settings
To add Test components to a Test Request the portal can be configured using the Portal Settings tile. The Test unit can be selected from the Admin > Port...
Wed, 22 Mar, 2023 at 6:39 AM
How to set the downtime for a facility and add values using Lookup.
The users can set the downtime for a particular facility, from the Test Request module. Once the Test Plan has been approved the user needs to click on the...
Wed, 22 Mar, 2023 at 6:35 AM
Can a user view the history of Test Request created for a particular vehicle.
Yes, to view the logs of Test Request created for a vehicle, the user needs to navigate to the Vehicle module > Details > Test History tab. This will ...
Wed, 22 Mar, 2023 at 6:35 AM
How to generate the User Time reports
The Users can log the time for a Test Events like Test Request or Workorder, by navigating to the respective modules. To log the time for a Test Requ...
Wed, 22 Mar, 2023 at 6:26 AM
Vehicle Mileage Accumulation Report
To view the mileage accumulation reports of all vehicles in TITAN, the user must navigate to the Report module and select the Mileage Accumulation tile....
Wed, 22 Mar, 2023 at 6:26 AM
How to add Odometer reading for a vehicle
Navigate to the Vehicle module -> Odometer tab, by clicking on the “Add Odometer reading” button we can record the Odometer in miles along with the date ...
Thu, 5 Jan, 2023 at 8:10 AM