SUPPORT

In TITAN, there are 5 permission types which are assigned for each page.   N/A: User with this permission will not have access to the page.  Read: U...

In TITAN - Portal users, Permission groups and Roles are interdependent. Roles other than the Super Admin are portal specific.  Super Admin: This user will...

To create permissions groups the user should navigate to the Admin module > Permission group tile. On clicking, permissions group, a grid page will be ...

To assign permission group to a role, navigate to the Admin module > ‘Role’ tile. On clicking, the role grid page will be displayed.  Now click on the ‘...

NOTE: For a user to access any portal a license and a role must to be assigned, only the Super Admin can assign a license to a user from Admin Portal, howev...

To assign portal to a user, navigate to the Admin module and click on User Management tile.   Click on user’s first name from grid to whom license must be...

Configuration of calendar legends is done from the admin module. To access the calendar legends, navigate to the admin module and click on the ‘Calendar L...

The user must navigate to the Admin module > Issue type tile, as seen in the below screen, by simply checking the relevant checkbox, you may enable or di...

Yes, the user can configure the create page of Issue module from the Admin module > Issue type tile. Click on the ‘Attributes’ tab to set up the att...

The new checklist tab offers a wide range of customizable options including Text, Input, Dropdown, Radio button, Checkbox, Table, Picture sheet, and List in...